SHIPPING & RETURNS
Shipping Policy
We are committed to delivering a seamless shopping experience for our customers. Our shipping options include standard and express services for domestic orders, with estimated delivery times of 7 and 10 business days, respectively. Please note that delivery times may vary based on location and the chosen shipping method, and exact delivery estimates will be provided during checkout.
We take great care in processing and packaging your orders, striving to dispatch them within 3 business days. Additionally, we offer tracking information so you can monitor the progress of your shipment. We aim to ensure your books arrive in pristine condition, but in the rare event of loss or damage, please reach out to our customer support team, and we will work swiftly to resolve the issue. Thank you for choosing us, where delivering quality children's books to your doorstep is our priority.
Return & Exchange Policy
We want you to be completely satisfied with your children's book purchases from Morris D Grooms.com. To initiate a return or exchange, please contact us at morris@morrisdgroomsllc.net or (813) 322 -2823 for assistance.
Please note that some items, such as digital downloads and personalized or autographed books, are non-returnable. You are responsible for return shipping costs unless the return is due to our error, in which case we will provide a prepaid return label. For damaged or incorrect items, please contact us within 5 days, and we will arrange for a replacement or refund. Thank you for choosing us, and we look forward to serving you with quality children's books and excellent service.